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Help Frequently asked questions (FAQ)

Why does the wrong name appear when adding a member?

If the added person is an already registered member with their own account, the name cannot be changed manually. In this case, the data is automatically taken from the member's personal profile.

This means that changes to the name can only be made by the member themselves directly in their profile. After the name has been updated there, it will also be automatically displayed correctly in the organization.

Can an invoice that has already been issued be changed?
How can I log in again with a new smartphone?

Frequently asked questions (FAQ)

  • Why am I not receiving push notifications?
  • Why can only leaders see replies from all members, and how can I change this?
  • How can members see appointments to which they have not been invited?
  • Can I install the Konzertmeister Android app without Google Play?
  • How can I use multiple orchestras from one association with a single subscription?
  • What does "Member not registered" mean in the member overview?
  • What does "Email address not yet confirmed" mean in the member overview?
  • Can an invoice that has already been issued be changed?
  • Why does the wrong name appear when adding a member?
  • How can I log in again with a new smartphone?

Help

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  • Frequently asked questions (FAQ)
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Can an invoice that has already been issued be changed?
How can I log in again with a new smartphone?
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